Version 4 of ACDSee Photo Studio for Mac is easily the slowest, buggiest, most still-feels-like-a-beta piece of software I have. I was impressed when owners of version 3 were offered a free upgrade to version 4, and was hopeful I'd see dramatic improvements in the product. That never happened, so I am shocked to see that version 5 was released and the upgrade cost is $60. I've been using ACDSee products since 1997 - over 20 years - and have never felt more let down by a product than ACDSee Photo Studio for Mac. It's the most incredibly slow, sluggish, crash-prone product I've ever used from this company. It might as well be called 'The Beach Ball Edition' for all the issues it has with locking up.

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The other day it wouldn't start up no matter what I tried - the process wasn't running, but I couldn't use the app again until I rebooted my machine. Does anyone at the company actually use it? How can you justify the batch mode being single-threaded? I can jog around my block in the time it takes to do a single batch rename on 100 photos. It's ridiculous!

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And rather than getting version 4 to a place where it's actually usable, a paid upgrade is released? That is shocking and disappointing. It's speed of thumbnail rendering is embarrassing - apps like Picasa, released 15 years ago, render JPEG thumbnails 20x faster than your software.

If you point it at a folder with a lot of large images, it just locks up for a full minute. Scrolling up and down in a folder of photos is like watching molasses move on my screen.

What QA person is testing this and saying it's good enough to ship? What product manager is saying 'this is good enough to ask our customers to pay for'? And, no, I'm not on some underpowered ten year old Mac: it's a 2015 5K iMac with a Core i7, 32 GB RAM, and a 512 GB SSD.

And in all cases these photos are local to my SSD. I am sad to say that after over 20 years and countless software purchases, ACD Systems will not get another dollar from me. I have rooted for your success for years, but no more. Companies like Skylum are going to eat your lunch, and it's only because they care enough to put out a great product for their customers.

You have a great brand, and a great legacy, but when you put out shoddy products there's only so long your customers are going to stick with you. Farewell ACD Systems. Not everyone. Jason is a little harsh but true there are still big issues with the Mac version, speed is one of them.