By Dec 28,2017 14:25 pm Many users asked me about the same problem: 'My Macbook can recognize my WD MY Passport, but when I want to open it and find some files, the system shows that the drive is unreadable. The files in the drive is important, do you know how to get the data back before I repair it.' Data loss problems are common in our daily life, find a suitable method to recover the data is very necessary for you. And you should know that to recover files from My Passport external hard drive is not a difficult task, this article will provide you the full guides to solve your problem. • • • Part 1.

I have a WD Ultra 'My Passport' external hard drive and had originally configured it to my MacBook pro, but I just received the surface pro 4 as a gift and I'm trying to use the external hard drive. You can use it to backup all your files on the Mac. The hard disk you have now, use it to backup you Windows system.

WD My Passport External Hard Drive Data Recovery for Mac. How to Recover Data from WD My Passport Hard Drive on Mac (El Capitan, macOS Sirra and macOS High Sierra) Steps on How to Recover Deleted Photos and Videos on WD My Passport Hard Drive Step 1. Choose File Types to Start WD My Passport Recovery After launching the tool on your Mac, you'll get 6 file type option tabs as follow. If you want to recover lost, deleted or formatted files from WD My Passport drive, you can select one or more file types. After that, try to click 'Next' button to continue. WD My Passport external hard drive has been widely used all over the world.

However, files on WD My Passport hard drive can be lost due to deletion, formatting, data transferring, virus infection, system error and some other reasons. If you have backup of lost files on somewhere else, you can retrieve them within seconds. Otherwise, you need to solve your problem.

Since lost files can be easily overwritten by new data on your WD My Passport drive, please stop using it immediately when files are lost.

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I have a WD Ultra 'My Passport' external hard drive and had originally configured it to my MacBook pro, but I just received the surface pro 4 as a gift and I'm trying to use the external hard drive with this device. I saw a post about getting the WD app, and I did that, but it doesn't recognize my device, or at least it is not detecting it. Can I reconfigure it to be read by my surface? I'm not really 100% sure what to do. Hi, We want to make sure that you get the best out of your Surface Pro 4. Here's what we can do to make your external hard drive be detected or recognized by your device: • Please.

• To isolate the issue, you may try another USB drive to make sure other devices are working. If the USB port works fine with other devices other than your external hard drive, here are the troubleshooting steps that you can follow: • Make sure that your Surface Pro 4 is plugged in and connected to the internet. • Press on the Windows key + Q. • Type in Troubleshooting in the search box. • Click on Troubleshooting and choose Hardware and Sound then select Hardware and Devices. • Click on Next and follow the on-screen prompts.

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