WD my passport 1 tb making a clicking sound when I WD my passport 1tb started making a clicking sound when I plug it - Western Digital My Book Essential Edition question. But you will lose any data on it. The only other option is to find out what it was formated for, Windows or MAC, and hooking it up to that computer. With a Windows system.

Today I was viewing documents on my Western Digital My Passport Ultra 1TB External Hard Drive when suddenly the My Passport Ultra window froze. When I tried ejecting my hard drive the proper way by right clicking on the USB connection icon it told me that the operation could not be completed because the hard drive is being used.

So I just unplugged my hard drive, I waited a few minutes and than connected it again. When I connect my WD My Passport Ultra external hard drive to the usb port no sound is made and the external hard drive is not detected, as you can see in the below images the driver for My Passport Ultra seems to have deleted itself, there is no driver what so ever: 2. I unplug, redownload the drivers, restarted, reconnected, and My Passport Ultra is not being detected at all on my Windows 7 pc. I went to Best Buy and connected My Passport Ultra external hard drive to a couple of their windows laptops running Windows 7 and Windows 8 and the same issue, My Passport Ultra was not detected, it did not run, it did not open, there was no driver found.

Just for curiosity I connected My Passport Ultra to one of their Mac Computers and it worked, it opened and launched the window. I tried it on a couple of their macs and it worked, I could see my files, nothing was wrong, It ran well on their macs. I went back and tried it again on a couple of their Windows laptops and nothing happened. No window launched, no icon notification, no sound, nothing worked the same issue i have been experiencing this whole time. Is there anyone who is experiencing this same issue and has come up with a solution?

I really want to be able to access my files on my Windows 7 Professional desktop pc. I dont want to purchase a Mac computer, I dont have the money to afford one. I am happy using my Windows PC which I customized built a couple years ago. I tried every solution I could find but nothing seems to work, my external hard drive is not being detected whats so ever on windows but it is detected and launches on a mac. Please help, thanks!

This is my Windows PC Desktop Specs. Hello, Could you please provide me with the model number of your My Passport, so I could be more specific while trying to help. Is the LED on, when you connect the drive to your PC?

If not, try with another USB cable, in order to exclude power issues. Look in the BIOS too, to see if the drive is recognized there. Make sure, that the My Passport drivers are uninstalled and then reinstalled.

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Personally, I would try to access the data on a Mac, backup all the files and format the drive, choosing FAT32 or NTFS format. While on the Mac, you can run the Disk Utility or WD Drive Utilities (links with more information provided below) to search for disk errors and fix them. Delete all partitions, if you have any. Check again on your PC. If the issue persist, check your RMA status and consider drive replacement. For more information, follow the links below: – How to partition drive in Mac – How to access Disk Utility in Mac – Drive Utilities Download for Mac - WD warranty check Hope I helped, R2D2_WD. Add email in outlook mac.