The issue doesn't affect Outlook 2016. Contact Groups cannot be synced. Contact groups created in Outlook 2011/2016 for Mac are stored locally and can not be synchronized with the Exchange Server. Contract groups created in OWA also can not be synchronized with Outlook 2011/2016 for Mac. Appointments are shown in the UTC time zone (Exchange. Welcome to Reddit, If you try to deploy Office 2016 (specifically Outlook 2016) and connect it to an existing Office 365 account for email, autodiscover will probably give you fits. It just does not work reliably, and in many cases will not work at all. It just hangs and never completes.

Is the expected address book set as the default address book? • Open the Address Book using the Address Book button on the ribbon • Click Tools, Options • Which contacts folder is selected in When opening the address book, show this address list first? Is the Contacts folder enabled as an Address Book? Make sure the Contact folder is enabled as an email address book. To do this, right-click the Contacts folder, choose Properties then Outlook Address Book. Is the box to Show this folder as an email address book checked?

In Outlook 2013 and up, the Show folder as an email address book should be checked and grayed out for the default address book. If you have Microsoft Exchange accounts in your profile, each Exchange account's default contacts folder will be enabled as an address book and grayed out. If this is grayed out (but not checked). If this is not checked but grayed in Outlook 2013, Outlook 2016, or newer, you'll need to make a new profile to fix it. If you are using Outlook 2007 or Outlook 2010 and the checkbox is grayed, you'll need to remove the email account and re-add it or make a new profile as you can't remove the Outlook Address Book service in these versions.and you use Outlook 2003: Go to Tools Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present?

If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. Imported Addresses are Missing from Address Book If only imported addresses are missing from the address book, the addresses need to be resolved. If you have just a few, you can delete the email address from the contact and retype it, then Save the contact. If you have a lot of contacts to fix, a macro can make short work of it.

See for the macro and instructions. Remove the account from Outlook If the solutions above do not fix the problem, your address book may be corrupt. You may be able to fix it by removing all accounts from your profile and adding the accounts back, otherwise, you'll need need to make a new profile. In many cases its better to make a new profile because a missing address book service means the profile is corrupt. This is especially true if you used Windows Easy Transfer to move the profile from one computer to another. Taking the time to make a new profile now may save you a lot of time in the future.

Go to Account settings, Email tab and select the account. Parallel software for mac reviews. Click Remove. Click Add and recreate the account. Video Tutorial: How to create a new profile in Outlook. Dear Diane: A co-worker recently was trying to be a good samaritan and clean out her email folders. She inadvertently deleted her default.pst folder.

(I have NO idea how she even got to those folders?) I found the.pst in her trash bin and restored the file, but now her address book is gone (along with several other folders that were, at one time, present along with inbox, sent, etc.) I have looked at the properties page of her address book and 'Show this folder as an email address book' is indeed grayed out. I see your steps listed if it's grayed out, but I wanted to check and see if perhaps there is any other solution to recover her address book, now that we know she deleted her default.pst first? I've used your site before, and it's appreciated.

Hi Diane, I am re-posting this with more detail. You can ignore the earlier one. I have Office/Outlook 2013 and am having a nasty problem. My contacts are not searchable from the search box and they are not visible in the 'People' tab. The item count at the bottom left is fine so the contacts are there but the view says 'We didn't find anything to show here '. I also know the contacts are there because the reminders on those contacts keep popping up. I tried the tricks on this page but 'Show this folder as an e-mail address book' check box is checked and grayed out.